Historically, transportation has been identified as the greatest barrier to seniors in need of (non-emergency) medical attention. The Allen County Council on Aging has been a leader in advocating for the needs of seniors and persons with disabilities since the inception of their Transportation Program. The primary focus of the Transportation Program is to transport senior citizens to and from medical appointments, nutrition sites, grocery stores, and other social service agencies.

The Allen County Council on Aging is the only non-profit organization in Allen County that provides "door through door" service for the seniors that we serve. Our service not only assists the seniors as they get on and off the van, but the driver will also help with any parcels the senior my have. Another unique piece of the transportation provided by the Council on Aging is that we do not charge a fee for a ride. The suggested donation is $2.50 per one-way trip. As an approved Medicaid provider, The Allen County Council on Aging is able to provide service for anyone who is an eligible Medicaid recipient.

The agency currently operates seven modified wheelchair accessible maxi vans and two back-up vehicles.

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Public Rural Transportation

Federal funding was secured by the Allen County Council on Aging to provide rural transportation to all residents of Allen County.  This program is available for a one-way trip fee of $3.00. 

Seniors age 60 and over qualify for our transportation services at a suggested donation of $2.50 per one-way trip. 

 For example, if you need transportation from Fort Wayne to Woodburn, Leo or New Haven, or from outlying Allen County towns into Fort Wayne or other Allen County towns, you would qualify for Countilink.

 Trips are provided to the doctor, pharmacy, grocery store, shopping, beauty/barber shop—anywhere you may need to go in Allen County.

 This new public transportation service will be provided in Allen County where Citilink does not provide  bus or van service – transit trips that end and/or begin outside of Fort Wayne.  So for example, a mother with two children living just outside of Monroeville needing to take her children to Parkview Hospital on State Street will be able to do so via public transportation.  This new service will be able to transport people of all ages in rural Allen County.

 Transportation for seniors 60 years and older will be on a donation basis.

 Times:

Transportation is offered Monday through Friday from 8:15 a.m. to 4:00 p.m. Call between 7:30 a.m. and 4:00 p.m. to schedule a trip. All trips may be scheduled up to one month in advance.  Trips are by reservation only. All riders must register over the phone or in person at least 24 hours in advance. Call 260-424-2010.

 Service Area:

All of Allen County

 Price:

$3.00 one-way trip fee; seniors free with a suggested donation of $2.50.

Accessibility:

Full passenger assistance is provided. However, client must have a ramp, or be able to maneuver on stairs out of their homes.

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The Transportation Department is open from 7:30 am to 4:00 pm Monday through Friday. To register for the transportation program, please call 424-2010. Registration takes about 10 minutes.